How can we make your stay in Zermatt unforgettable?

Find out more about our services..

Nothing is too much trouble for us!

Our chalets and apartments are fully equipped and your reservation includes a complimentary taxi on arrival from the Zermatt train station or Zermatt taxi area to your holiday home, bedlinen and towels, kitchen linen and dishwasher tablets, coffee capsules and Swiss chocolates on arrival, the final cleaning of your accommodation and the tourist taxes.

For the little ones we can provide a baby cot including bed linen and high chair upon request. In our family friendly accommodations you can find toys, games and books for all ages.

We also do not forget about your furry family members, we give them a very warm welcome upon arrival in our pet friendly accommodations.

We want to ensure that our guests make the most of their holiday in Zermatt. Your accommodation will be prepared with personalized brochures and booklets, our Zermatt Holidays Information Book with many useful tips and the Zermatt Magazine. Our chalets and apartments have a high speed internet connection, which allows you to immediately share your latest holiday pictures on social media or to work from home in your ‘’Zermatt home office’’ when needed.

All our chalets and apartments are part of the Zermatt Apartment Association. Upon arrival you will receive a personal Quality Card voucher, so you can benefit from many discounts and specials during your stay in Zermatt. Please do not hesitate to contact us for more information about the current offers.

Our office is located in the Hinterdorfstrasse, the heart of Zermatt. We are here for you daily to answer any questions you may have either in person, via phone or email. We would be pleased to share our activity recommendations with you, reserve a table for you at your favorite restaurant, and so on.

Upon request we can also organize the following services prior to your arrival in Zermatt:

Lift passes
Ski equipment
Ski lessons (children's group lessons and private lessons)
Private transfers
Train tickets
A parking space in Täsch, covered or outside
Pre-arrival shopping service
Welcome packages for your first evening in Zermatt, including snacks, drinks and wine
Breakfast packages for your first morning in Zermatt, including fresh bread, toppings, drinks, etc.

And more.. please do not hesitate to contact us if you have any special wishes or requests, nothing is too much trouble for us.

We are available 365 days a year to make your stay in Zermatt unforgettable!